Comparing Google to a digital reference service for answering factual and topical requests by keyword and question queries
Pertti Vakkari · 2011 · Online Information Review
WASTE classifies this as Negative / Null Result Report · AI classification, approximate
The study found no significant effect — useful as a negative control or null benchmark for your own design.
Abstract (excerpt)
Purpose This paper seeks to evaluate to what extent Google retrieved correct answers to queries inferred from factual and topical requests in a digital Ask‐a‐Librarian service. Design/methodology/approach In total, 100 factual and 100…
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WASTE indexes this work — it does not host or republish it. Failure-type classification is automated and approximate.
Metadata source: OpenAlex · DOI 10.1108/14684521111193201