Citizens’ Adoption of an E-Health System During the Pandemic
Faye Lorraine P. Mina, Enrique B. Batara, Eucil P. Hussien et al. · 2023 · Jurnal Studi Pemerintahan
This study aimed to determine the factors influencing the behavioral intention of PhilHealth members to adopt My PhilHealth Portal using an extended unified theory of acceptance and use of technology (UTAUT). Variables from this theory were operationalized through indicators which were then translated into a self-reported online survey questionnaire distributed through email and Facebook. Purposive-homogeneous sampling was used to determine the sample size from the target population who are Cagayan de Oro City based PhilHealth formal economy members employed in either private or public sector.
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